Last updated: Jan. 22, 2026

Batzbuild (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using our website, contacting us, or submitting information through our forms, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy (subject to any legal or contractual restrictions and reasonable notice).

1. Accountability

Batzbuild is responsible for personal information under its control. We have procedures and safeguards intended to protect personal information and to respond to questions, concerns, and requests regarding privacy.

2. Identifying Purposes

We collect personal information to provide renovation and related services and to operate our business. The purposes for which we collect personal information may include:

• Responding to inquiries and providing quotes, consultations, and services
• Communicating about projects, schedules, and service updates
• Improving our website and customer experience
• Maintaining business records for legal and administrative purposes
• Complying with applicable laws and regulations

3. Consent

We obtain consent for the collection, use, and disclosure of personal information, except where inappropriate or where permitted or required by law. Consent may be expressed (for example, completing a form) or implied (for example, contacting us to request services). You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services.

4. What Personal Information We Collect

We may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Property address (if provided for service/quote purposes)
• Project details, preferences, and information included in messages or form submissions

We may also collect certain information automatically when you visit our website, such as:

• IP address
• Browser type and device information
• Pages viewed and approximate time spent on the site
• Referral source and basic usage analytics

5. Limiting Collection

We limit the collection of personal information to what is necessary for the identified purposes. We collect information by fair and lawful means.

6. Use, Disclosure, and Retention

We use personal information only for the purposes identified or as permitted or required by law.

We may disclose personal information in limited circumstances, including:

• To service providers who assist with website hosting, analytics, communications, or business operations (only as necessary and subject to appropriate safeguards)
• To comply with legal obligations, court orders, or lawful requests by authorities
• To protect the rights, property, or safety of Batzbuild, our customers, or others, where permitted by law

We retain personal information only as long as necessary to fulfill the identified purposes and to meet legal, accounting, or regulatory requirements. When no longer required, information is securely destroyed, deleted, or anonymized.

7. Accuracy

We strive to keep personal information as accurate, complete, and up to date as necessary for the purposes for which it is used. Please contact us if your information changes or if you believe it is inaccurate.

8. Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. While no system can guarantee absolute security, we take commercially reasonable steps to protect personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification.

9. Openness

We make information about our privacy practices readily available through this Privacy Policy. If you have questions about how we handle personal information, please contact us using the information below.

10. Access and Correction

Upon request, and subject to limited exceptions allowed by law, you may be informed of the existence, use, and disclosure of your personal information and may request access to it. You may also request corrections to your personal information if it is inaccurate or incomplete.

11. Cookies and Similar Technologies (Cookie Notice)

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use our site, and improve performance and user experience. You can manage cookies through your browser settings and may disable cookies; however, some website features may not function properly if cookies are blocked.

If we use third-party analytics (such as website traffic measurement tools), those providers may set their own cookies or identifiers in accordance with their privacy practices.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us (Privacy Inquiries)

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Batzbuild
Email: office@batzbuild.com
Address: 206-45910 Rowat Avenue, Chilliwack
Phone: 604.391.0810